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Senior Technical Writer / Mobile App Developer / Web Manager

RLTechnical

With more than 19 years expertise in technical writing, deliverables are created using many development, publishing, help authoring, and graphics tools including MadCap Flare, FrameMaker, Acrobat, MS Word, RoboHelp, Dreamweaver, InDesign, and Photoshop.

Also, with more than 4 years of mobile application development and website creation/management, deliverables are created with HTML5/CSS3 and Javascript frameworks such as JQuery Mobile, AngularJS, and Bootstrap.

Portfolio

See writing samples such as MadCap Flare Online Help w/ conditional text, or an IVI-COM programming guide for use w/ C#. Other samples include user guides, reference guides, installation guides, calibration guides, service guides, and training guides created with FrameMaker, MS Word, and Photoshop.

Also see responsive web applications, created with HTML5/CSS3, Javascript, JQuery Mobile, AngularJS, Bootstrap, and JSON.

Completed Projects for...


Contact Information...

Reno LaGrande
reno_lagrande@RLTechnical.com
(707) 494-7150
P.O. Box 1248
Rohnert Park, CA 94928
Linkedin



Technical Writing

Providing writing, project planning, scoping, and management of documents, online help systems, and Wikis for new product introductions as well as editing of existing documentation.

My Philosophy
The quality of your company's documentation is not only judged by its technical content, it is judged by how well the technical content is organized and presented. If a user can't find information just one time, odds are, they won't use that documentation again!
My Goal
Create documentation, online help systems, and Wikis that are easy to use with information that is easy to find - and when a user finds the content or topic they are looking for, the information is both accurate and complete!


Mobile Application Developement

While supporting the field sales force, I wrote and maintained a responsive HTML5/CSS3/jQuery Mobile/Javascript/JSON mobile web application that is used as a sales tool and is viewable on mobile phones, tablets, laptops, and desktops. It has Google Analytics built in, has had over 24,000 page views, and continues to be used around the world on a daily basis.

Before the creation of this mobile web application (referred to as the "MOD"), printed product catalogs were routinely given out to customers at both trade shows and customer visits. But, because the MOD could be placed on a DVD and contains all product information for the entire EMG PXI/AXIe modular portfolio - it has been given out in place of the printed product catalog - this saved the company thousands of dollars in production costs!


Web Management

As a Web Manager in the marketing department, I have been responsible for day-to-day web page management for PXI and AXIe modular products, signal sources and spectrum analyzer box products, along with their software - they are often combined together to form systems.

I typically work with various web teams, manage website updates to existing products, and work with various R&D and Marketing teams to set up new product introductions (NPIs) - items include: new web pages, standard configurations with various options, software downloads, pre-sales and post-sales product publications, YouTube channel videos, campaign landing pages, and web forms.